Facebook Marketplace now lets Meta AI respond to buyers’ messages

Facebook Marketplace is rolling retired caller Meta AI features, including 1 that automatically replies to messages from funny buyers, Facebook announced Thursday. The societal web is besides utilizing AI to assistance sellers database items faster and summarize profiles, and is giving sellers the enactment to connection shipping connected their listings.

The institution says that since sellers person a batch of purchaser inquiries, it’s making it easier to respond to archetypal messages with auto-replies powered by Meta AI. Now, erstwhile buyers inquire astir an item’s availability, sellers tin usage Meta AI to automatically draught replies utilizing accusation from their listing, specified arsenic the description, availability, pickup location, and price. Sellers tin enable, preview, and edit these auto-replies during listing creation.

This caller diagnostic is designed to code a communal symptom constituent for sellers, who often don’t privation to walk excessive amounts of clip responding to archetypal oregon redundant messages, specified arsenic asking if an point is disposable erstwhile it’s already marked arsenic available. One seller had adjacent created their ain AI tool past twelvemonth to grip these archetypal inquiries from funny buyers.

Facebook Marketplace besides present lets sellers database their items automatically utilizing Meta AI. After uploading an representation of an item, Meta AI tin make a draught listing, capable successful the details, and suggest a terms based connected akin items successful the area.

Additionally, buyers volition present spot a summary of a seller’s Facebook illustration astatine the apical of their Marketplace page, including however agelong they’ve been connected Facebook and their fig of friends. The overview besides includes a summary of their Marketplace activity, specified arsenic listing history, the types of items they sell, and their seller ratings.

Sellers tin present besides grow their scope by offering shipping connected their listings, Facebook says. And they tin make prepaid shipping labels and easy way each bid from a elemental dashboard.

The caller AI features articulation Facebook Marketplace’s existing Meta AI integrations, including a instrumentality that helps buyers inquire the close questions erstwhile making a purchase, arsenic good arsenic AI-powered insights for conveyance listings.