Microsoft 365 hit by outage, preventing access to emails and files

2 months ago 42

In Brief

Posted:

1:31 PM PST · January 22, 2026

a moshed/glitchy mentation    of a Windows logo connected  a Microsoft Store frontImage Credits:David Ryder / Bloomberg (PhotoMosh/modified) / Getty Images
  • Zack Whittaker

An ongoing Microsoft outage is preventing endeavor customers from accessing email inboxes, files, meetings, and different Microsoft unreality services.

The exertion elephantine said successful a post connected X astir 2:30 p.m. ET that the outage was caused by a “portion of work infrastructure successful North America that is not processing postulation arsenic expected.” Microsoft didn’t supply circumstantial details of the origin of the outage, but said it was “working to reconstruct the infrastructure to a steadfast authorities to execute recovery.”

Microsoft said on its presumption page that the outage affects its Exchange Online email service, searching files wrong SharePoint Online oregon OneDrive, and creating chats, meetings, oregon adding members successful its video gathering platform, Teams.

The outage besides prevents admins from accessing their Microsoft Purview and Defender XDR information dashboards and their admin centers.

We’ll scope retired to Microsoft for remark — arsenic soon arsenic our email, which is hosted by Microsoft, returns to normal. 

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