SMART Zambia Advances Digital Literacy in Mwense as Part of National ICT Strategy

The Luapula SMART Zambia  team, nether the e-Government Division, conducted a integer skills grooming for non-technical officers successful Mwense District connected July 17, 2025. The league targeted officials from the District Commissioner’s Office and the Local Authority, aiming to fortify their capableness to utilize authorities integer platforms for improved work delivery.

According to Samuel Banda, Principal Head of ICT, the store hosted 21 participants and was designed to supply foundational cognition successful cardinal areas of ICT indispensable for effectual usage of authorities integer systems.

“The grooming covered respective captious modules, including Cybersecurity Awareness, which educated participants connected protecting delicate authorities data. Officers besides learned Software and Hardware Troubleshooting techniques to resoluteness communal method issues independently. Another cardinal absorption was the Government Service Bus (GSB), an integrated level that facilitates seamless work transportation crossed departments. Participants were besides introduced to Shared Services, a model that promotes assets efficiency, and Government IT Policies, ensuring compliance with nationalist regulations.”

–Samuel Banda, Principal Head of ICT, Zambia. 

Mr. Banda further stated that the inaugural aligns with the Digital Zambia strategy, aimed astatine enhancing integer literacy and modernizing nationalist work done technology. He added that the e-Government Division plans to rotation retired akin programs successful different districts wrong the state to guarantee azygous ICT competency crossed the country.

Participants commended the grooming for its hands-on attack and nonstop relevance to their roles. The Luapula SMART Zambia squad reaffirmed its committedness to supporting nationalist efforts successful achieving a afloat digitized and businesslike nationalist sector.