Uber Eats launches AI assistant to help with grocery cart creation

Uber Eats announced a caller AI feature, “Cart Assistant,” connected Wednesday designed to capable customers’ market carts faster and easier. The beta mentation is present disposable successful the app.​

To usage the caller chatbot, users hunt for a market store successful the Uber Eats app and pat the purple Cart Assistant icon connected the store’s leafage to statesman shopping. 

Customers tin participate a database oregon upload an representation of one, and Cart Assistant volition automatically adhd the indispensable items to their basket. This includes photos of handwritten lists oregon screenshots of recipes and their ingredients. Users tin past customize the handbasket by swapping items for preferred brands oregon adding much products from the store.​

Image Credits:Uber Eats

Uber Eats notes that Cart Assistant uses erstwhile orders to prioritize acquainted items — similar your accustomed beverage oregon favourite oatmeal — to marque the acquisition much personalized.​

“Users were telling america they wanted a quicker mode to shop, and we cognize however precious your clip is,” Uber CTO Praveen Neppalli Naga said successful a statement. “Cart Assistant helps you get from thought to checkout successful seconds.”

Cart Assistant could assistance Uber Eats amended vie with different nutrient transportation and market apps that are already integrating oregon processing AI chatbots.​ For example, Instacart launched an AI hunt instrumentality powered by OpenAI’s ChatGPT successful 2023 to assistance customers prevention clip and person personalized buying recommendations. DoorDash was besides reportedly investigating an AI chatbot called DashAI that aforesaid year.​

Last year, some Uber Eats and rival DoorDash integrated with ChatGPT to streamline nutrient ordering. With Uber Eats, U.S. users tin browse section restaurants and menus successful ChatGPT, past implicit their acquisition successful the Uber Eats app. DoorDash’s integration allows users to petition repast plans and automatically adhd each indispensable ingredients to their DoorDash cart.

Notably, Bloomberg reported successful 2023 that Uber Eats was developing an AI-powered chatbot that would supposedly inquire users astir their fund and nutrient preferences, and assistance them spot an order.​

Overall, Uber Eats is rapidly investing successful AI, including tools for merchants like AI-generated paper descriptions, enhanced nutrient photos, and lawsuit reappraisal summaries.