Why Deloitte is betting big on AI despite a $10M refund

6 months ago 69

12:54 PM PDT · October 10, 2025

AI companies are making their much-anticipated endeavor plays, but the results are wildly inconsistent. Just this week, Deloitte announced it’s rolling retired Anthropic’s Claude to each 500,000 employees. On the precise aforesaid day, the Australian authorities forced Deloitte to refund a declaration due to the fact that their AI-generated study was riddled with fake citations. It’s a cleanable snapshot of wherever we are: companies racing to follow AI tools earlier they’ve figured retired however to usage them responsibly. 

On this occurrence of Equity, Kirsten Korosec, Anthony Ha, and Sean O’Kane excavation into the messy world of AI successful the workplace, positive backing quality and regulatory play crossed tech and transportation. 

Listen to the afloat occurrence to perceive much quality from the week, including: 

  • Zendesk’s assertion that its new AI agents tin grip 80% of lawsuit work tickets autonomously, and what happens successful the different 20% 

Equity is TechCrunch’s flagship podcast, produced by Theresa Loconsolo, and posts each Wednesday and Friday.  

Subscribe to america on Apple Podcasts, Overcast, Spotify and each the casts. You besides tin travel Equity on X and Threads, astatine @EquityPod. 

Theresa Loconsolo is an audio shaper astatine TechCrunch focusing connected Equity, the network’s flagship podcast. Before joining TechCrunch successful 2022, she was 1 of 2 producers astatine a four-station conglomerate wherever she wrote, recorded, voiced and edited content, and engineered unrecorded performances and interviews from guests similar lovelytheband. Theresa is based successful New Jersey and holds a bachelors grade successful Communication from Monmouth University.

You tin interaction oregon verify outreach from Theresa by emailing theresa.loconsolo@techcrunch.com.

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