Zoom CEO Eric Yuan says AI will shorten our workweek

In Brief

Zoom laminitis and CEO Eric Yuan believes that AI assistants volition yet let america to shorten our workweek. Speaking connected signifier astatine the TechCrunch Disrupt 2025 conference connected Monday, Yuan discussed his videoconferencing product’s clasp of AI, which includes a “digital twin” diagnostic wherever an AI avatar tin talk for you.

Yuan began using his AI avatar successful an net call with investors this year, demonstrating the technology’s imaginable and quality to propulsion the “boundaries of communication,” helium said.

At Disrupt, the exec emphasized spending a batch of clip talking astir AI and the close products to bring to market.

When asked astir what he’s investing in, helium responded, “AI, AI, and AI.” The exertion is the taxable of multi-hour strategy meetings, arsenic Zoom believes successful its imaginable to alteration work.

Yuan besides suggested determination were galore much usage cases for AI companions, beyond conscionable video conferencing stand-ins. He offered a imaginable aboriginal script wherever 2 concern execs were negotiating a declaration implicit Zoom.

Instead of being connected a telephone for a agelong time, they could nonstop their integer twins to enactment unneurotic connected the program first, Yuan said.

He besides spoke of however AI could assistance with email, checking your messages for you, and assistance you fig retired what was important and successful request of a response.

Plus, Yuan believes that AI could heighten Zoom’s broader suite of solutions, which includes things similar an online whiteboard and collaborative docs.

“Today, I request a manually absorption connected each those products to get enactment done. Eventually, AI volition help,” Yuan said.

“By doing that, we bash not request to enactment 5 days a week anymore, right?… Five years out, 3 days oregon 4 days [a week]. That’s a goal,” helium said.

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